Academic Operations Manager – 6619

Academic Operations Manager (Maternity Cover) – 6619

Location: Gloucester – Hybrid (up to 2 days per week working from home)
Hours: Full Time | Fixed Term Contract (up to 12 months)
Salary: c.£33,000 per annum (dependent on experience)

Job Description

We are recruiting an Academic Operations Manager (maternity cover) to coordinate and administer accredited postgraduate certificate programmes within a Continuing Education team. The successful candidate will manage day-to-day academic operations, ensure programme compliance, and lead a small administrative team.

Key Responsibilities of an Academic Operations Manager

• Coordinate and administer postgraduate certificate programmes.

• Line-manage a small team of administrative staff, providing guidance and support.

• Oversee course schedules, student records, assessments and reporting.

• Ensure compliance with accreditation and internal quality processes.

• Improve systems and workflows to enhance programme delivery.

• Liaise with academic staff, students and external partners to support smooth operations.

• Produce accurate data and reports to support departmental planning.

Key Skills of an Academic Operations Manager

• Experience administering education, training or professional development courses and events.

• Ability to manage multiple complex tasks and prioritise effectively.

• Line-management experience with confidence in delegation and staff support.

• Excellent written and verbal communication skills.

• Strong project management and organisational abilities.

• Proficiency with Microsoft Office (especially Excel) and CRM or student-record systems.

• Customer-focused approach with a proactive, solutions-oriented mindset.

Desirable Skills

• Experience making commercial decisions and solving problems independently.

• Experience managing budgets and monitoring departmental expenditure.

• Familiarity with Learning Management Systems (LMS).

• Knowledge of online education best practice or the professional education sector.

Rewards and Benefits

• Competitive salary (as above) and employer pension contributions.

• Generous holiday allowance plus statutory bank holidays.

• Hybrid/flexible working arrangements.

• Enhanced family-friendly leave provisions.

• Life assurance and confidential employee support services.

• Ongoing training and development opportunities.

• Other standard employee benefits (e.g. wellbeing support, optional cycle-to-work scheme) — specifics available on application.

To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.

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